Planned CBSV Service Maintenance

Scheduled Maintenance Report for Xactus

Completed

The scheduled maintenance has been completed.
Posted Oct 04, 2025 - 08:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 29, 2025 - 21:00 EDT

Scheduled

Our partner for Consent-Based Social Security Verifications (CBSV) will perform system maintenance that will temporarily impact service availability.

Outage Window: Monday, September 29, 2025, at 9:00 PM (EDT) through Saturday, October 4, 2025, at 8:00 AM (EDT).

Impact: CBSV services will be unavailable during this time.

Note: SSx orders placed during this time will be held and processed after the window.
Posted Sep 12, 2025 - 14:20 EDT
This scheduled maintenance affected: Third Party Systems (IRS SSA).