Xactus Status

Partially Degraded Service

Xactus360 Operational

FraudX Operational

Services Operational

Call Center Operational

Third Party Systems Degraded Performance

Equifax Operational

Experian Operational

TransUnion Degraded Performance

IRS SSA Operational

Credit Card Processing Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 10, 2024

No incidents reported today.

Sep 9, 2024

No incidents reported.

Sep 8, 2024

Limited issues with Experian credit pulls

Resolved - This issue has been resolved.
Sep 8, 06:08 EDT

Monitoring - Experian has remediated this issue. We are currently monitoring.
Sep 7, 11:10 EDT

Investigating - We are investigating intermittent issues with Experian credit pulls.
Sep 7, 09:14 EDT

Sep 7, 2024

Limited Issue related to copying Credit Reports

Resolved - This incident has been resolved.
Sep 7, 09:12 EDT

Update - This issue has been resolved.
Sep 7, 09:11 EDT

Investigating - We are currently investigating an issue related to copying credit reports. We believe this issue is related to customer configurations.
Sep 4, 14:46 EDT

Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.

Sep 4, 2024

Transient issue with credit reissues

Resolved - We have resolved this issue as of 2:00 ET 9/4/2024 with a hot fix. The number of files impacted were highly limited.
Sep 4, 14:30 EDT

Identified - The issue has been identified and a fix is being implemented.
Sep 3, 15:55 EDT

Investigating - This issue is limited to a subset of single bureau upgrades to a tri-bureau pull or reissues. We have identified the root cause and are working to remediate. This is a highly limited issue.
Sep 3, 12:36 EDT

Monitoring - We are monitoring a potential issue with TransUnion credit reports. We identified a number of failures 30 minutes ago, but have not seen any failures since. We will continue to monitor.
Sep 3, 11:42 EDT

Sep 3, 2024

Sep 2, 2024

No incidents reported.

Sep 1, 2024

No incidents reported.

Aug 31, 2024

No incidents reported.

Aug 30, 2024

No incidents reported.

Aug 29, 2024

No incidents reported.

Aug 28, 2024

No incidents reported.

Aug 27, 2024

No incidents reported.