All Systems Operational

Xactus360 Operational
FraudX Operational
Services Operational
Call Center Operational
Third Party Systems Operational
Equifax Operational
Experian Operational
TransUnion Operational
IRS SSA Operational
Credit Card Processing Operational
Sharper Lending Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Maintenance Window for Xactus360 Apr 12, 2026 06:00-10:00 EDT

Xactus360 will be undergoing planned monthly infrastructure maintenance on Sunday, April 12, 2026, between 6:00 AM and 10:00 AM EDT. Please be advised that some features of Xactus360 may be unavailable for a portion of this maintenance window.
Posted on Apr 05, 2026 - 06:00 EDT
Apr 6, 2026

No incidents reported today.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026
Xactus360 Performance Degradation
Resolved - This incident has been resolved.
Apr 3, 08:55 EDT
Monitoring - We are monitoring the issue that was causing intermittent performance degradation in Xactus360. Product/service delivery continues to be successful.
Apr 2, 11:00 EDT
Identified - We have identified the issue that was causing intermittent performance degradation in Xactus360. Product/service delivery has resumed as expected. We are continuing to monitor.
Apr 1, 15:13 EDT
Investigating - We have identified an issue causing intermittent performance degradation in Xactus360 that is impacting product/service delivery. We are investigating and working to resolve the issue.
Apr 1, 13:28 EDT
Apr 2, 2026
Apr 1, 2026
Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026
Equifax connection failures
Resolved - This incident has been resolved.
Mar 27, 19:20 EDT
Monitoring - Error rates have returned to normal. We will monitor performance to ensure stability.
Mar 27, 18:58 EDT
Investigating - We are investigating elevated error rates with connections to Equifax.
Mar 27, 18:00 EDT
Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

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