Monitoring - We believe Equifax has resolved this issue and will monitor for the next 24 hours.
Oct 01, 2024 - 15:44 EDT
Oct 01, 2024 - 15:44 EDT
Identified - Equifax made a breaking change on their side that is failing UDx notifications to files. They are working on a hot fix to install by tomorrow night. At that time their goal is to redeliver all notifications once resolved.
Sep 30, 2024 - 16:23 EDT
Sep 30, 2024 - 16:23 EDT
Monitoring - Our engineering team implemented a fix to improve performance and we're monitoring the platform to ensure resolution. The "Recent Orders" function remains disabled, but Order Search remains available.
Sep 25, 2024 - 14:59 EDT
Sep 25, 2024 - 14:59 EDT
Identified - Our engineering team has identified the issue and is working on a fix. We've temporarily disabled the "Recent Orders" capability, but Order Search remains functional.
Sep 25, 2024 - 14:45 EDT
Sep 25, 2024 - 14:45 EDT
Investigating - We've detected slow response times within Xactus360. Our engineers are currently investigating the issue.
Sep 25, 2024 - 14:37 EDT
Sep 25, 2024 - 14:37 EDT
Xactus360
Operational
FraudX
Operational
Services
Operational
Call Center
Operational
Third Party Systems
Operational
Equifax
Operational
Experian
Operational
TransUnion
Operational
IRS SSA
Operational
Credit Card Processing
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance