Identified - Experian has identified the issue. We are working with Experian to correct it.
Dec 03, 2025 - 15:48 EST
Dec 03, 2025 - 15:48 EST
Update - Experian credit pulls are back to operating without errors.
Precise ID are still generating errors in some cases.
We will remain in contact with Experian Precise ID support to track complete resolution.
Dec 02, 2025 - 17:55 EST
Precise ID are still generating errors in some cases.
We will remain in contact with Experian Precise ID support to track complete resolution.
Dec 02, 2025 - 17:55 EST
Update - The scope of this incident has expanded to include Experian credit pulls in addition to errors with Precise ID requests. We continue to remain engaged with Experian support for updates as they have acknowledged a technical issue in their systems.
Dec 02, 2025 - 15:53 EST
Dec 02, 2025 - 15:53 EST
Update - Experian continues to investigate the issue. Though we are still experiencing elevated error response rates, we are seeing repulls returned successfully.
Dec 01, 2025 - 12:34 EST
Dec 01, 2025 - 12:34 EST
Investigating - We have observed an elevated error rate with Experian Precise ID. Our team has reached out to Experian support and they are investigating. We are continuing to monitor the behavior.
Dec 01, 2025 - 09:00 EST
Dec 01, 2025 - 09:00 EST
Xactus360
Operational
FraudX
Operational
Services
Operational
Call Center
Operational
Third Party Systems
Degraded Performance
Equifax
Operational
Experian
Degraded Performance
TransUnion
Operational
IRS SSA
Operational
Credit Card Processing
Operational
Sharper Lending
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance