Xactus Status

All Systems Operational

Xactus360 Operational

FraudX Operational

Services Operational

Call Center Operational

Third Party Systems Operational

Equifax Operational

Experian Operational

TransUnion Operational

IRS SSA Operational

Credit Card Processing Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 10, 2024

No incidents reported today.

Dec 9, 2024

No incidents reported.

Dec 8, 2024

No incidents reported.

Dec 7, 2024

No incidents reported.

Dec 6, 2024

Equifax Requests are Failing

Resolved - This incident has been resolved.
Dec 6, 16:14 EST

Monitoring - Error rates have decreased. We are monitoring performance to confirm resolution.
Dec 6, 13:25 EST

Investigating - We are investigating errors related to requests submitted to Equifax.
Dec 6, 12:42 EST

Dec 5, 2024

No incidents reported.

Dec 4, 2024

No incidents reported.

Dec 3, 2024

No incidents reported.

Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024

No incidents reported.

Nov 26, 2024

Experian PPR Product is Down

Resolved - This incident has been resolved.
Nov 26, 15:45 EST

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 26, 14:39 EST

Update - We are continuing to work on a fix for this issue.
Nov 26, 13:12 EST

Identified - Clients attempting to order Experian PPR in Xactusphere are unable to complete their orders. We have identified the cause of the problem and are engaging relevant parties to implement a fix.
Nov 26, 12:50 EST