Monitoring - The government shutdown is now in effect. Here’s what you need to know, and what steps you can take right now:

Social Security Verification X:
eCBSV (electronic Consent Based SSN Verification) remains available.
CBSV (wet-sign only Consent Based SSN Verification) is unavailable during the shutdown. Please do not submit SSA-89 requests until the government reopens.

Flood Report X:
National Flood Insurance Program (NFIP) Lapse: New policies and renewals are temporarily unavailable. FEMA may issue temporary procedures, watch for updates. Private flood insurance can be accepted provided it meets federal standards.

Xactus is monitoring the situation closely. We’ll keep you updated so you can move forward with clarity and confidence as the shutdown continues.

Oct 01, 2025 - 11:46 EDT
Xactus360 Operational
FraudX Operational
Services Operational
Call Center Operational
Third Party Systems Operational
Equifax Operational
Experian Operational
TransUnion Operational
IRS SSA Operational
Credit Card Processing Operational
Sharper Lending Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Nov 11, 2025

No incidents reported today.

Nov 10, 2025

No incidents reported.

Nov 9, 2025
Completed - The scheduled maintenance has been completed.
Nov 9, 10:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 06:01 EST
Scheduled - Xactus360 will be undergoing planned monthly infrastructure maintenance on Sunday, November 9, 2025, between 6:00 AM and 10:00 AM EST. Please be advised that some features of Xactus360 may be unavailable for a portion of this maintenance window.
Nov 2, 06:00 EST
Nov 8, 2025

No incidents reported.

Nov 7, 2025
Resolved - This incident has been resolved.
Nov 7, 20:45 EST
Investigating - We are investigating an observed increase in latency when performing searches in the web interface.
Nov 7, 19:04 EST
Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025
Resolved - We are no longer seeing errors with Precise ID. Xactus is re-submitting any Precise ID requests that failed during this incident.
Nov 3, 15:23 EST
Monitoring - Experian Precise ID requests are beginning to be successful. We are continuing to monitor Experian services.
Nov 3, 13:02 EST
Investigating - Experian is experiencing technical difficulties with some services. Due to this, Xactus is experiencing degraded performance with Precise ID. We are in communication with Experian in order to resolve this.
Nov 3, 11:23 EST
Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025
Resolved - We are no longer seeing errors with Precise ID or credit pulls. Xactus is re-submitting any requests that failed during this incident.
Oct 29, 18:08 EDT
Monitoring - Experian credit requests and Precise ID are beginning to be successful. We are continuing to monitor Experian services.
Oct 29, 17:24 EDT
Investigating - Experian is experiencing technical difficulties with some services. Due to this, Xactus is experiencing degraded performance with Credit pulls and Precise ID. We are in communication with Experian in order to resolve this.
Oct 29, 17:02 EDT
Oct 28, 2025

No incidents reported.