Xactus Status

All Systems Operational

Xactus360 Operational

FraudX Operational

Services Operational

Call Center Operational

Third Party Systems Operational

Equifax Operational

Experian Operational

TransUnion Operational

IRS SSA Operational

Credit Card Processing Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 17, 2025

No incidents reported today.

Jan 16, 2025

No incidents reported.

Jan 15, 2025

No incidents reported.

Jan 14, 2025

Experian Credit Report Failures

Resolved - Credit pulls from Experian experienced elevated failure rates due to an authentication outage from 1:30 AM until 7:10 AM EST on January 15th. We are coordinating with Experian on a root cause analysis.
Jan 14, 01:30 EST

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.

Jan 8, 2025

No incidents reported.

Jan 7, 2025

No incidents reported.

Jan 6, 2025

Intermittent timeouts on credit requests

Resolved - This incident has been resolved.
Jan 6, 18:27 EST

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 6, 17:47 EST

Update - We are continuing to investigate this issue.
Jan 6, 14:33 EST

Update - Xactus360 core functionality has been restored as we have temporarily disabled FRX and L&J features while we investigate and remediate root cause.
Jan 6, 12:14 EST

Investigating - Some users may experience timeouts making credit requests. Our team is investigating the problem.
Jan 6, 10:28 EST

Jan 5, 2025

No incidents reported.

Jan 4, 2025

No incidents reported.

Jan 3, 2025

No incidents reported.