All Systems Operational

Platform & Access Operational
Xactus360 Website Operational
API Platform Operational
Encompass Partner Connect (EPC) Operational
Credit Operational
Credit - Experian Operational
Credit - Equifax Operational
Credit - Transunion Operational
Undisclosed DebtX Operational
Business ReportX Operational
Income Operational
Employment VerificationX Operational
Asset VerificationX Operational
Tax TranscriptX Operational
Identity Operational
Fraud ReportX Operational
Social Security VerificationX Operational
Loan ShieldX Operational
Property Operational
Flood ReportX Operational
Valuation ModelX Operational
Appraisal FirewallX Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Aug 10, 2026

No incidents reported today.

Aug 9, 2026

Maintenance Window for Xactus360
Completed - The scheduled maintenance has been completed.
Aug 9, 10:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 06:01 EDT
Scheduled - Xactus360 will be undergoing planned monthly infrastructure maintenance on Sunday, August 9, 2026, between 6:00 AM and 10:00 AM EDT. Please be advised that some features of Xactus360 may be unavailable for a portion of this maintenance window.
Aug 2, 06:00 EDT

Aug 8, 2026

No incidents reported.

Aug 7, 2026

The Work Number - Elevated Error Rate
Resolved - This incident has been resolved.
Aug 7, 10:16 EDT
Update - We are continuing to investigate this issue with Equifax Support. Orders for The Work Number are receiving "Received fatal alert: handshake_failure" error messages.
Aug 7, 09:31 EDT
Investigating - We are investigating an elevated error rate with requests to The Work Number (TWN).
Aug 7, 08:18 EDT

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

Encompass Partner Connect Service Disruption
Resolved - This incident has been resolved.
Jul 30, 14:49 EDT
Monitoring - Encompass Partner Connect functionality has been restored by ICE. We continue to monitor performance as there may be delays with processing according to ICE.
Jul 30, 14:25 EDT
Update - ICE has restored core services, but is still working to restore Encompass Partner Network as a critical priority.
Jul 30, 11:33 EDT
Identified - ICE is currently experiencing a service disruption impacting all Encompass Partner Connect orders. This is not a Xactus specific issue.
Jul 30, 07:49 EDT

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

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