Xactus Status

All Systems Operational

Xactus360 Operational

FraudX Operational

Services Operational

Call Center Operational

Third Party Systems Operational

Equifax Operational

Experian Operational

TransUnion Operational

IRS SSA Operational

Credit Card Processing Operational

Sharper Lending Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 13, 2026

No incidents reported today.

Apr 12, 2026

Maintenance Window for Xactus360

Completed - The scheduled maintenance has been completed.
Apr 12, 10:01 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 06:01 EDT

Scheduled - Xactus360 will be undergoing planned monthly infrastructure maintenance on Sunday, April 12, 2026, between 6:00 AM and 10:00 AM EDT. Please be advised that some features of Xactus360 may be unavailable for a portion of this maintenance window.
Apr 5, 06:00 EDT

Apr 11, 2026

No incidents reported.

Apr 10, 2026

Xactus360 Credit Report X Timeout Errors

Resolved - This incident has been resolved.
Apr 10, 15:49 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 10, 15:26 EDT

Investigating - We are investigating reports of timeout errors when interacting with Credit Report X in Xactus360.
Apr 10, 14:33 EDT

Equifax Elevated Error Rates

Resolved - This incident has been resolved.
Apr 10, 06:18 EDT

Investigating - We have observed an increase in error rates for credit pulls through Equifax. Xactus staff has engaged Equifax support for assistance.
Apr 9, 23:19 EDT

Apr 9, 2026

Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

Xactus360 Performance Degradation

Resolved - This incident has been resolved.
Apr 3, 08:55 EDT

Monitoring - We are monitoring the issue that was causing intermittent performance degradation in Xactus360. Product/service delivery continues to be successful.
Apr 2, 11:00 EDT

Identified - We have identified the issue that was causing intermittent performance degradation in Xactus360. Product/service delivery has resumed as expected. We are continuing to monitor.
Apr 1, 15:13 EDT

Investigating - We have identified an issue causing intermittent performance degradation in Xactus360 that is impacting product/service delivery. We are investigating and working to resolve the issue.
Apr 1, 13:28 EDT

Apr 2, 2026

Apr 1, 2026

Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.