Resolved -
All systems are back to operational and have been monitored for stability. A root cause analysis will be conducted to determine relevant corrective and preventative measures.
Jan 30, 20:35 EST
Monitoring -
A fix has been implemented and we are monitoring the results.
Jan 30, 20:07 EST
Update -
A hotfix for XactuSphere has been successfully tested and is being deployed to production.
Jan 30, 19:38 EST
Identified -
Xactus360 is back online without XactusSphere-related features. We are rolling back XactusSphere to previous release.
Jan 30, 18:16 EST
Investigating -
We are investigating errors with back-end systems. Our engineers are engaged to troubleshoot the issue.
Jan 30, 17:58 EST