In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 2026 - 06:01 EDT
Scheduled - Xactus360 will be undergoing planned monthly infrastructure maintenance on Sunday, May 10, 2026, between 6:00 AM and 10:00 AM EDT. Please be advised that some features of Xactus360 may be unavailable for a portion of this maintenance window.
May 10, 2026 06:00-10:00 EDT
Identified - The IRS is currently experiencing a system issue affecting delivery of Wage and Income transcripts when a Form 1099‑DA is included. As a result, we are unable to fulfill some 1099 related requests at this time. The IRS has not provided an estimated resolution date.

To avoid further delays, orders are being completed based on the information currently available from the IRS. Should you require the 1099 after the issue is resolved, a new order will need to be submitted.

If you have questions or would like to discuss a specific order, please contact us at transcripts@xactus.com.

Apr 28, 2026 - 17:57 EDT
Xactus360 Under Maintenance
FraudX Operational
Services Operational
Call Center Operational
Third Party Systems Operational
Equifax Operational
Experian Operational
TransUnion Operational
IRS SSA Operational
Credit Card Processing Operational
Sharper Lending Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 10, 2026

Unresolved incident: Maintenance Window for Xactus360.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026
Resolved - This incident has been resolved. Experian responses are functioning as expected.
May 7, 21:36 EDT
Monitoring - Requests are beginning to return successful responses from Experian. We will continue to monitor for stability.
May 7, 21:26 EDT
Investigating - Credit and Precise ID requests to Experian are returning error responses at a high rate. We are in contact with Experian to investigate the issue.
May 7, 21:17 EDT
May 6, 2026

No incidents reported.

May 5, 2026
Resolved - This incident has been resolved.
May 5, 13:30 EDT
Identified - Experian support has informed us that they are making progress with resolving the technical outage.
May 5, 12:55 EDT
Investigating - We are investigating elevated error rates observed for attempts to pull Precise ID reports from Experian.
May 5, 11:08 EDT
May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026
Resolved - This incident has been resolved.
Apr 30, 20:13 EDT
Monitoring - A fix has been implemented and we are monitoring the results. It may take up to an hour for the fix to fully take effect.
Apr 30, 19:14 EDT
Identified - We are aware of a condition that is causing some products to behave unexpectedly. A fix has been identified and is currently being deployed.
Apr 30, 17:55 EDT
Apr 29, 2026
Resolved - This incident has been resolved. All orders are processing and pending orders have resumed.
Apr 29, 11:00 EDT
Investigating - Users of Social Security VerificationX product may observe unexpected service disruption at this time. We are investigating the issue.
Apr 29, 10:53 EDT
Apr 28, 2026

Unresolved incident: Tax TranscriptX - Temporary IRS Issue Impacting Some 1099 Transcripts.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.