Monitoring - We believe Equifax has resolved this issue and will monitor for the next 24 hours.
Oct 01, 2024 - 15:44 EDT
Identified - Equifax made a breaking change on their side that is failing UDx notifications to files. They are working on a hot fix to install by tomorrow night. At that time their goal is to redeliver all notifications once resolved.
Sep 30, 2024 - 16:23 EDT
Monitoring - Our engineering team implemented a fix to improve performance and we're monitoring the platform to ensure resolution. The "Recent Orders" function remains disabled, but Order Search remains available.
Sep 25, 2024 - 14:59 EDT
Identified - Our engineering team has identified the issue and is working on a fix. We've temporarily disabled the "Recent Orders" capability, but Order Search remains functional.
Sep 25, 2024 - 14:45 EDT
Investigating - We've detected slow response times within Xactus360. Our engineers are currently investigating the issue.
Sep 25, 2024 - 14:37 EDT