Delayed response time in Xactus360

Incident Report for Xactus

Resolved

This issue is resolved.

Posted Oct 25, 2024 - 07:01 EDT

Monitoring

Our engineering team implemented a fix to improve performance and we're monitoring the platform to ensure resolution. The "Recent Orders" function remains disabled, but Order Search remains available.

Posted Sep 25, 2024 - 14:59 EDT

Identified

Our engineering team has identified the issue and is working on a fix. We've temporarily disabled the "Recent Orders" capability, but Order Search remains functional.

Posted Sep 25, 2024 - 14:45 EDT

Investigating

We've detected slow response times within Xactus360. Our engineers are currently investigating the issue.

Posted Sep 25, 2024 - 14:37 EDT

This incident affected: Xactus360.