Experian PPR Product is Down

Incident Report for Xactus

Resolved

This incident has been resolved.

Posted Nov 26, 2024 - 15:45 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 26, 2024 - 14:39 EST

Update

We are continuing to work on a fix for this issue.

Posted Nov 26, 2024 - 13:12 EST

Identified

Clients attempting to order Experian PPR in Xactusphere are unable to complete their orders. We have identified the cause of the problem and are engaging relevant parties to implement a fix.

Posted Nov 26, 2024 - 12:50 EST