Experian Technical Difficulties - Precise ID

Incident Report for Xactus

Resolved

We are no longer seeing errors with Precise ID. Xactus is re-submitting any Precise ID requests that failed during this incident.

Posted Nov 03, 2025 - 15:23 EST

Monitoring

Experian Precise ID requests are beginning to be successful. We are continuing to monitor Experian services.

Posted Nov 03, 2025 - 13:02 EST

Investigating

Experian is experiencing technical difficulties with some services. Due to this, Xactus is experiencing degraded performance with Precise ID. We are in communication with Experian in order to resolve this.

Posted Nov 03, 2025 - 11:23 EST

This incident affected: Third Party Systems (Experian).